Accessibility Statement

The Elletson Arms

Last updated: 29 October 2026

1. Our Commitment to Accessibility

At The Elletson Arms, we are committed to making our website accessible and user-friendly for everyone, including people with disabilities.

We believe that everyone should be able to access information about our pub, restaurant, menus, events and services, regardless of their abilities or the technology they use.

We aim to provide an inclusive online experience and continually look for ways to improve the accessibility and usability of our website.

Website: elletsonarms.co.uk

2. Accessibility Standards

We aim to make our website accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, wherever reasonably practicable.

These internationally recognised guidelines help make websites more accessible to people with a wide range of disabilities, including visual, hearing, physical and cognitive impairments.

We recognise that accessibility is an ongoing process and are committed to making reasonable improvements wherever possible.

3. Accessibility Features

We aim to ensure that visitors to our website can:

Navigate the website using a keyboard where supported.
Read website content clearly, with appropriate text sizes and contrast.
Access information using desktop computers, tablets and mobile phones.
Use browser zoom functions to enlarge text and images.
Navigate pages using clear headings and structured content.
Access our food menus, opening hours, contact information and upcoming events.
Make table reservations through our online booking system.
Use assistive technologies, including screen readers, where supported.

We aim to keep our website straightforward, easy to navigate and understandable for all visitors.

4. Online Table Reservations

Our website provides customers with the ability to make table reservations online.

We aim to ensure that our booking process is as accessible as possible.

If you experience difficulties using our online reservation system, please contact us directly, and our team will be happy to assist you with your booking.

Email: info@theelletsonarms.com

5. Known Accessibility Limitations

Although we aim to make our website accessible to everyone, some content or features may not yet meet all accessibility standards.

Potential limitations may include:

Certain images that may not have complete alternative text descriptions.
Third-party booking systems or embedded services that operate independently of our website.
Older documents or downloadable menus that may not be fully compatible with assistive technologies.
Some visual elements that may not display consistently across all devices or accessibility tools.

We will endeavour to address accessibility issues as they are identified and where reasonably practicable.

6. Third-Party Services

Our website may use third-party services, including online reservation systems, maps and social media integrations.

While we aim to select services that provide accessible experiences, we cannot guarantee the accessibility of external websites or services operated by third parties.

We encourage customers to contact us if they encounter difficulties accessing these features.

7. Assistance and Alternative Formats

If you have difficulty accessing any information on our website, we will do our best to provide assistance or offer the information in an alternative format where reasonably possible.

This may include:

Providing menu information by email.
Assisting with table reservations.
Supplying information about events and promotions.
Answering questions about accessibility at our premises.
Providing information about our facilities and services.

Please contact us, and we will be happy to help.

8. Reporting Accessibility Problems

We welcome feedback about the accessibility of our website.

If you encounter any accessibility barriers, experience difficulty using a particular feature or have suggestions for improvement, please contact us.

The Elletson Arms
Lancaster Road
Pilling
Preston
PR3 6AH

Email: info@theelletsonarms.com

Website: elletsonarms.co.uk

When contacting us, please provide details of the issue and, where possible, the page or feature affected.

We will review your feedback and endeavour to resolve accessibility concerns within a reasonable timeframe.

9. Ongoing Improvements

We recognise that digital accessibility requires ongoing attention.

As our website develops, we aim to:

Review accessibility when adding new content or features.
Improve compatibility with assistive technologies.
Maintain clear and understandable website content.
Address reported accessibility problems.
Consider accessibility when introducing new online services.

Our goal is to provide a welcoming and inclusive experience both online and at The Elletson Arms.

10. Statement Review

This accessibility statement will be reviewed periodically and updated when significant changes are made to our website or its accessibility features.